As per apnaqanoon, Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law/qanoon, developing rules to maintain a fair marketplace, and educating consumers .
Consumer protection is very important to prevent consumers from getting exploited due to factors like (i) Physical protection of a consumer; (ii) Unfair trade practices; (iii) Protection against environmental .